Refund Policy

Last updated: 2026-04-23

When we refund automatically

• A migration fails with zero messages transferred due to an issue on our side.
• Duplicate charges for the same order.

When we review manually

Partial migrations, credential errors, or provider quota issues. Open a refund request from your Billing page and we'll respond within 2 business days.

Non-refundable

Completed migrations, and migrations canceled by the user after messages have begun transferring.